Overview of the Fair Debt Collection Practices ActApril 26, 2012 — 1,055 views
The Fair Debt Collection Practices Act (FDCPA) is enforced by the Federal Trade Commission (FTC). It was set in place to protect consumers from abusive, unfair or deceptive practices used by debt collectors. It protects individuals with personal, family or household debt. However, it does not protect debtors who accrued the deficit while running a business.
The act includes guidelines for debt collectors, which can include agencies, lawyers and companies that purposely buy delinquent loans in order to collect them. These rules include when, where and how a debt collector may contact an individual, to whom they may speak with and how they must conduct themselves at all times during any interaction.
For example, a debt collector may not contact a person before 8 a.m. or after 9 p.m., or while a debtor is at work, by any means. The agent is also forbidden from harassing, oppressing or abusing an individual or any third party, such as family and friends they come in contact with. Forbidden actions include threatening violence, obscene language, falsely claiming they are attorneys or government representatives, giving false credit information about the person to anyone or contacting the debtor by postcard.