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Sponsored by Lorman Education
Product ID: 400767TMX
 
Credit & Course Provided by:

Online Collection Techniques: Do's and Don'ts

Audio Files and PDF File Come on Flash Drive
Copyright 2017
Audio & Reference Manual$219.00Add to Cart Add to Cart


Learn the best practices for online collection techniques, and how technology can help you be successful.Technology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that are outdated and don't cover new technology or ways of communication? Learn what types of online collection tools are available, how to use them and how not to use them. Learn how the Internet can improve your collections, common mistakes made using online techniques and resources to help you maximize your online collection procedures.

Authors

Michelle Dunn, Michelle Dunn Writer, LLC

Self Study Credit - Audio & Reference Manual

Sponsored by Lorman Education

CLE1AZ, CA, CT, GA, HI, IL, ME, MT, NV, VT, WA
CLE1.2NJ, WV

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