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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 400767
 
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Online Collection Techniques: Do's and Don'ts

Live Webinar
August 1, 2017
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Learn the best practices for online collection techniques, and how technology can help you be successful.

Technology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that are outdated and don't cover new technology or ways of communication? Learn what types of online collection tools are available, how to use them and how not to use them. Learn how the Internet can improve your collections, common mistakes made using online techniques and resources to help you maximize your online collection procedures.

Learning Objectives

  • You will be able to review online collection techniques.
  • You will be able to discuss the do's and don'ts of online debt collection.
  • You will be able to describe the risks of online debt collection.
  • You will be able to identify common mistakes using online portals and how to avoid them.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart