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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 405174
 
Credit & Course Provided by:

Collection Negotiation Best Practices

Live Webinar
March 19, 2019
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Learn how to better negotiate your collection debt, while understanding new tactics to help your company become more successful without wasting time and money.

Credit and collections professionals face tough challenges from pesky customers on a daily basis. Many customers have become so accustomed to avoiding their obligations that negotiating with them seems pointless, at best, and a drain on your valuable time and money at worst. This information will help credit and collections professionals to better develop their negotiation tactics, to implement policies and procedures that will make negotiation easier and more effective, and to better understand when to seek help from outside your organization.

Learning Objectives

  • You will be able to define the credit and collections policies that will work best for your company.
  • You will be able to discuss the best way to negotiate with customers who have caused you trouble in the past.
  • You will be able to identify when a customer will take extra effort to collect from, and when it is time to call in someone else to help.
  • You will be able to review past mistakes and correct the same to make negotiations more effective in the future.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart