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Product ID: 404942EAU
 
Credit & Course Provided by:

Collection Disputes: A Good Defense Is the Best Offense

OnDemand Webinar (58 minutes)

Assess policies and procedures for compliance and identify areas of potential exposure to mitigate the risks of litigation and enforcement actions. Credit and collection industry remains under an increased scrutiny from the regulators and a target of the aggressive consumer bar. In 2018, courts issued a number of seminal decisions with significant impact on the industry and, in particular, the use of technology in collections. This information is critical to understanding the hot-button issues facing the industry, including commonly-brought claims under the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and Fair Credit Reporting Act. This information will also analyze potential strategies for defending against such claims brought on a class basis. In addition, it will help credit and collection professionals to assess their policies and procedures for compliance and identify areas of potential exposure. Gain valuable knowledge necessary to mitigate the risks of litigation and enforcement actions.

Authors

Maryia Jones, Troutman Sanders LLP

Agenda

FDCPA

• Must-Know FDCPA Cases of 2018

• Validation Notices

• Amount Due Disclosures

• Time-Barred Debts

• Telephone Calls and Voicemails

• Emails

• Strategies for Defending Class Actions

• BCFP

• Takeaways

TCPA

• Must Know TCPA Cases of 2018

• ATDS: Life After ACA

• Prior Express Consent

• Revocation of Consent

• Ringless Voicemail Drops

• Strategies for Defending Class Actions

• Takeaways

FCRA

• Must Know FCRA Cases of 2018

• Furnisher's Duties

• Reasonable Investigation

• Concrete Harm: Post-Spokeo World

• Strategies for Defending Class Actions

• Takeaways

Wrap-up

• Lessons Learned

Additional Formats

Audio & Reference ManualMore Info
MP3 DownloadMore Info