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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 404074
 
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Collections Communication: What You Can and Cannot Legally Say

Live Webinar
October 23, 2019
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Gain a better understanding of common claims and remedies for violations of the FDCPA and TCPA relating to consumer communications.

Debt collectors, mortgage servicers, and finance companies remain at the center of litigation and regulatory scrutiny. Collectors are subject to extensive rules and limitations on communications with debtors and third parties under both the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA). This topic will discuss the latest laws and regulations pertaining to consumer communications, whether by phone or through the mail, best practices and procedures for consumer/debtor communications, to avoid common risks and pitfalls that are commonplace in today’s environment, and will also address common claims and remedies for violations of the FDCPA and TCPA relating to consumer communications. This information will aid both borrowers, and servicers and debt collectors, understand this changing area of law.

Learning Objectives

• You will be able to discuss the latest laws, strategies, and challenges guiding permissible communications with consumers under the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.

• You will be able to explain the limitations and liability risks facing collectors in communicating with consumers and debtors under the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.

• You will be able to identify the most common and most litigated issues facing collectors when seeking to collect consumer debts.

• You will be able to review future developments with the FDCPA and TCPA to effectuate ongoing compliance with federal regulations applicable to consumer communications.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart