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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 405448
 
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The Expanding Role of Artificial Intelligence in the Collection Industry

Live Webinar
January 9, 2020
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Gain insight into the technology that is likely to revolutionize the collection industry in the next few years.

Lower fees, complex compliance rules, high volumes and the challenges in hiring and retaining agents – how many of these problems do you face today? Almost every challenge that different industries have faced in the last few years, from manufacturing through booking an airline ticket or hailing a taxi, has been addressed by technology-based solutions and applications. Mobile technology has revolutionized the way we communicate, and millennials are changing the landscape of jobs and many business processes. The collection industry is arguably lagging in terms of the deployment of modern technology including artificial intelligence. With the increasing demand for innovative options to manage high account volumes under trying circumstances, we must look to today’s spectacular computing power to lead us into a new generation of collection technology. To leverage this emerging technology, it is important to understand its background and potential, the strengths and weaknesses of artificial intelligence. This topic will strive to provide background and a practical insight into technology that is likely to revolutionize the collection industry in the next few years.

Learning Objectives

• You will be able to define artificial intelligence, machine intelligence and expert systems.

• You will be able to describe ways in which intelligent technology can be used in a collection operation.

• You will be able to discuss important considerations when AI technology is to be implemented in a company.

• You will be able to explain differences between conventional collection technology and AI-based systems.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart