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Credits

Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 406201
 
Credit & Course Provided by:

Managing Healthcare Collections: Keys to Succeed

Live Webinar
September 24, 2019
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Get an inside look at what collectors need to know and keep them friendly yet firm when talking to patients.

Often times collection agencies who manage healthcare collections, miss opportunities to make their agency stand out amongst their peers. Everyone needs medical care at some point in their lives, whether or not they can pay for that care may be an issue. Healthcare collections is unique and can be difficult if collectors are not constantly listening for third party payers. Those who manage a collection floor must learn how to use best practices, key phrases and the knowledge of expectations of healthcare providers while working delinquent accounts. In Managing Healthcare Collections: Keys to Succeed, we will discuss different ways to help find the deep pockets of third party payers, best practices for the collection floor, and how to achieve the unique goals of your medical provider clients and their patients. We will look into what collectors need to know and keep them friendly yet firm when talking to patients, how to understand commercial insurance as well as explain an explanation of benefits to a consumer, and give you take-aways that can be implemented immediately to develop keys to your success.

Learning Objectives

• You will be able to define conflict that are opportunities to improve and conflict that should be avoided.

• You will be able to discuss changes with collectors to get everyone on board and on the same page.

• You will be able to identify why healthcare collectors feel burnout and how help relieve this problem.

• You will be able to recognize common third party payers.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart