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CFPB's New Proposed Debt Collections Rules

OnDemand Webinar (85 minutes)

Discover the impacts of the proposed debt collection rules.On May 8, 2019, the CFPB released its long-awaited proposed debt collection rules. Many policies and procedures of the debt collection industry will be impacted. This topic will take a deep dive into the proposed rule and its impact on the debt collection industry and will provide attendees with an in-depth understanding of the proposed rule, enabling participants to prepare for upcoming changes to the debt collection industry and assess their current policies and procedures. The topic is ideal for compliance and risk officers, attorneys, and others involved in the accounts receivable industry.


Caren D. Enloe, Smith Debnam Narron Drake Saintsing & Myers, LLP


History of the CFPB and the FDCPA

• CFPB Bulletins




• Definitions/Communications

- Definitions

- Acquisition of Location Information

• Validation Notice and Disputes

- Notice for Validation of Debts

- Disputes

- Providing Required Disclosures

- Model Form

• Prohibited Behavior

- Time Barred Debt

- Meaningful Involvement

- False, Deceptive or Misleading Representations or Means

- Harassing, Oppressive or Abusive Means

- Unfair or Unconscionable Means

- Other Prohibited Practices

• Record Retention Requirements

What's Next

• Next Steps in the Rulemaking Process

• Compliance Concerns