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Failing to properly train collectors is a top reason companies get sued.Learn as much as you can about current Fair Debt Collection Practices Act (FDCPA) litigation and compliance best practices, including how you can...
Make sure your debt collection practices are compliant with the FDCPA. Gain important knowledge and learn up-to-date information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone...
Learn who to contact and what to say in the debt collection process.When you think of debt collection, there is usually no positive thought that comes to mind.
CLE credit available
Identify the benefits, pitfalls, and considerations that you must address when creating policies and procedures for modern communication.Consumers today expect that companies, including debt collection companies, can...
Gain an understanding of the collection process and how to collect on the outstanding amounts owed through judicial and nonjudicial methods.When a commercial business defaults on a loan or other contractual agreement,...
Optimize cash flow and working capital for your enterprise by applying the best collection strategy to each customer.Commercial collections are complicated by the variety of your customers' needs.
Gain a better understanding of the consumer privacy protections of the FDCPA and those found in similar statutes.Many communications technologies (emails, text messages, web portals are just several examples) did not...
Be prepared to successfully prosecute the creditor's claims, avoid the minefield in probate court, and identify proper parties and heirs to negotiate with.
Learn how to stay compliant when dealing with debt collection laws.With both the Consumer Financial Protection Bureau (CFPB) and very active consumer protection plaintiff's lawyers looking for money, third party debt...
Discover the impacts of the proposed debt collection rules.On May 8, 2019, the CFPB released its long-awaited proposed debt collection rules. Many policies and procedures of the debt collection industry will be impacted.
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