Collections Training Resource Training


Live Webinars

Collections Communication: What You Can and Cannot Legally Say
October 23, 2019
How to Write an Effective Credit Policy
October 29, 2019
Top 20 Collection Tips You Must Do Now
November 11, 2019
Tips to Speed Up the Collection Process
November 18, 2019
 

OnDemand Webinars

Telephone Collection Call Scripts and How to Respond to Excuses
Using Social Media in Collections
Collection Negotiation Best Practices
Establishing Payment Arrangements: Beyond Net 30
 

Bookstore

Commercial Collection Liability Issues
Proper Documentation on Buying or Selling Debt
Consumer Protection Statutes and Pre-Judgment Collections
Telephone Collections: Do's and Don'ts